VIEW "FLAT RATE" BILL ONLINE
your options below before proceeding)
You can now view and print
your current months FLAT
RATE TELEPHONE bill online! And this is only the
beginning. Soon you will be able to view
calls you make on the next business day after placing them.
You will also be able to pay your bill on line. For now
you can view your new invoice if you generated over $5 in
billable calls. Even if you did not cross the billing
threshold you can view your unbilled calls.
Security is our main concern.
Therefore you will need to have a password to access your
account. There are two ways to receive a password.
1. Call us
at 410-604-0300 or if you are not local to Chester MD call
800-653-0120 ( Monday through Friday 9 to 5 ) from the phone number that
is also your account number. Using caller ID we will
confirm the call is coming from your account telephone
number. Once we have confirmed it we will issue you a
2. If you
are a ShoreLink internet customer, you may send an email
to (include your name & telephone number)
firstname.lastname@example.org requesting your password. We will confirm the email
originated from your account. Upon confirmation we
will email a temporary password back to you. Using it
you can then access
your online statement and set up your own password.
Not a ShoreLink internet customer? In that case,
to insure your privacy, we will mail your password to the
address on your Flat Rate account.
ONCE YOU HAVE YOUR PASSWORD!
1. Save and
Protect it! Be sure you
distinguish between 1 ( one ) & I ( pronounced eye ) and o (
pronounced oh )and 0 ( pronounced zero )
2. Click on
the link below. Enter your account number (it's the
same as your 10 digit main phone number). You do not
need dashes or spaces. You do not need to put a one (
1 ) before your 10 digit number. Tab or click on the
password line and enter the password we issued to you. Remember to
3. Hit the
enter key or click on submit to go to your personal records.
You will need a free version of Adobe Acrobat Reader to
view your detailed records. If you are not sure if
Adobe is on your computer, once you have a password, open
View Bill page, log in, click on (VIEW / PRINT) and
see if your invoice comes up. If you do not have Abode
you will find a free download link on your records page.
Just click on it and proceed through the download prompts.